Shipping and Returns

SHIPPING

All orders are shipped as unregistered mail.

Orders are shipped once a week, usually on Friday or Saturday. Shipping time is usually 1 week in Germany, or 1-2 weeks to any other country. Please keep in mind there may be delays due to high mail volumes before holidays - I can not guarantee that your package will arrive before them!!

Currently I cannot ship to:

Dominica, Fiji, Libya, New Caledonia, Nicaragua, Niue, North Korea, Papua New Guinea, Pitcairn Islands, Russia, Samoa, Syria, Tokelau, Tonga, Tuvalu, Ukraine, Vanuatu and Yemen.

CORRECTING THE SHIPPING ADDRESS

If you made a mistake in your shipping address during checkout please contact me at anna@abramek.art immediately!!! I can't do anything once your order is shipped and you will need to order again.

LOST AND DAMAGED PACKAGES

If your packgage doesn't arrive becasue of invalid address you provided I unfortunately cannot do anything about this and I can't issue a refund. 

If the address you provided is correct and the package arrived damaged or does not arrive after 6 weeks please contact me at anna@abramek.art with your order number and I will send you a replacement if available or offer a refund.

RETURNS

If you'd like to return the stickers and get a refund you have to inform me about this in 14 days from delivery. To do this please send an e-mail to anna@abramek.art with your order number and stating that you'd like to return it. I will give you return address for shipping.

You are responsible for any costs of the return shipment. The costs of shipping of original order to your address will be returned.

The refund will be issued as soon as the return package reaches me and is checked for damage. If any of the items in your order is returned to me damaged I will deduct price of that item from the refund.